Skippy Filter skipping out

Okay. We've given this thing lots and lots of time and it's still not living up to its reputation. What gives?

Steve thought it might not be working right because we were moving the water through it too quickly. No time for the gunk to stick to the pads? Fast current washing old gunk back into the pond? So he changed out the 3500 gph pump for an 1800 gph pump. That was about a week ago.

The water is still not clear. We can see about four inches down. There is still plenty of particulate washing around.

Everyone says wait...wait...wait longer. Seems like nine months should be enough.